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Download Zoom App for Windows 10 PC, Laptop [ ] - A fast, hassle-free way to connect virtually
Zoom Mobile Apps Start, join and schedule meetings; send group text, images and push-to-talk messages on mobile devices. Download in. All rights reserved. Your account owner will receive an email when it completes. This feature requires client version 5. Expanded access to invitee status feature — Windows, macOS, Linux Host can view which calendar invitees have or have not joined the meeting, and can Zoom chat or video call those who have not joined.
Formerly only available to Basic and Pro accounts, most Zoom accounts will have access to this feature. If your account does not yet have this feature and you would like to, please contact Zoom to have this enabled.
This makes it easier to find and select the desired breakout, in particular when there are many breakout rooms available to choose from. Chat features Enhancement to public channel mentions — Windows, macOS, Linux, Android, iOS Users on the same account will be able to see and click on mentions of public channels, regardless of if they are a member of the channel or not.
Clicking on the channel mention link when not already a member of the channel will provide the user with a channel preview and the ability to join the channel. External users will not be able to view the channel mention link, unless already a member of that channel. Zoom Apps features Enhancement to App notifications — Windows, macOS In addition to notifications when an App is pre-approved for use, users will also get notifications when Pre-approval has been disabled, allowing users to install any App on the Marketplace.
Zoom fixes macOS issue that could have left microphones active after calls ended. If it has a microphone, assume someone is listening at all times.
Software similar to Zoom Chat Microsoft Teams 1. Zoom Extension for Browsers The Zoom Extension for Browsers allows you to start or schedule your Zoom meeting with a single click from your browser or within Google calendar.
Currently available for Chrome and Firefox. Zoom Mobile Apps Start, join and schedule meetings; send group text, images and push-to-talk messages on mobile devices. Download in. This feature requires version 5. Chat folders can be used and created through the Zoom mobile app, in addition to the desktop client. Chat message linking can be done to and from private channels, group chats, and conversations. Only users with existing access can view the referenced channels, group chats, or messages.
Users are shown a notification when they are added to a chat channel or group chat. Admins can restrict at the Group level if users can create their own public or private channels. This can be configured for both new and existing user groups, and Admins can change the setting at any time. Admins can suppress deleted or deactivated user notifications in group chats and channels. Sidebar and folders enhancements - Windows, macOS.
The Starred section has moved to the top on the sidebar, above all folders. The preview of unread Chats or Channels that appears when hovering over an unread badge on a collapsed folder or section will now include all or me mentions. Support for adding users to a channel in bulk - Windows, macOS, Linux. Zoom Chat channel admins can add members to an existing channel in bulk by copy-and-pasting a list of email addresses.
Separate emails are detected by a space, semicolon, comma, or new line. This setting can be set for a time duration if desired. Users can search and dial a desk phone from the Zoom client. Calls from Zoom Phone to Zoom Contact Center route directly to one another for best call quality and will not incur charges as an outbound Zoom Phone call.
Note: Calls will continue to incur charges as an inbound Zoom Contact Center call. This can be useful for accounts with both products and route calls from a Zoom Phone auto receptionist or user to a Zoom Contact Center flow. Agents can also transfer a contact center voice call to a Zoom Phone user by entering their extension number.
If enabled by an admin, consumers will see the estimated wait time while waiting in the queue for a video engagement Waiting Room. The estimated wait time is based on several factors including the average handling time. Enhancements to voice call recordings during call transfers - Windows, macOS. When a call is being recorded and the agent transfers the call to a Zoom Phone user or to an external number, the contact center voice call recording will stop.
Enhancements to chat feature in video engagements - Windows, macOS. There are several UI enhancements to the chat feature in video engagements to better match the web chat experience. Enhancement to video engagements - Windows, macOS. When an additional consumer is in a video engagement and then they leave, the engagement will continue for the remaining agent and consumer.
Test video and microphone - Windows, macOS. Consumers can test their video and microphone when joining a video engagement using a web browser. Enhancements to closed engagements tabs - Windows, macOS. When viewing the closed engagements tab, supervisors and agents can search for specific engagement or filter to a subset of engagements.
Account owners and admins can no longer set a wrap-up time for chat and SMS engagements. This is being changed to improve the experience for agents that handle several chat engagements at once and gives agents more time to set a disposition. Agents will not be able to set a disposition for a closed SMS or chat engagement.
Dispositions will be re-enabled in a future release for SMS and chat engagements.
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